Reimbursement Coordinator – Portsmouth, NH

Job Title: Reimbursement Coordinator

Location: Portsmouth, NH

Job Purpose:

The Reimbursement Coordinator is responsible to ensure complete and accurate deposits and postings, while acting as the primary liaison between Healthcare Administrative Partners, LLC (HAP) and other HAP functional teams.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

▪ Handle all reimbursement duties for at least one client with minimal complexity and in training to receive full client load
▪ Coordinate with clients, staff and supervisor to resolve payment questions and issues
▪ Responsible for responding to vendor questions from ARC-flow daily and queries from internal departments within twenty-four to forty-eight hours
▪ Verify payment postings are performed accurately and timely for all payments, denials, refunds, recoupments, adjustments and correspondence on a daily basis
▪ Review daily bank deposit which include bank statements, emails from client and all other methods client provides deposit information and ensure all appropriate payments and electronic fund transfers are properly recorded on spreadsheet
▪ Reconcile daily and monthly postings against audit journals, balancing to cash logs and bank statement
▪ Monitor outstanding variance of unposted cash to ensure end of month deadlines can be met, reporting to supervisor when variance is greater than forty-eight hours of un-posted cash
▪ Monitor and balance payment and cash logs
Resolve all balancing issues between payment log and deposits to Centricity and bank statement
▪ Work with Reimbursement Liaison to resolve complex ARC issues
▪ Resolve all postings in Hold Account following Unapplied Account Process
▪ Run and work ERA Reconciliation monthly
▪ Run and work Discredit Report monthly

Additional Functions:

▪ Provide posting/balancing documentation to supervisor as requested
▪ Provide client updates of the cash report
▪ Take accountability for personal productivity and quality output
▪ Develop and implement improvement plans when output fails to meet targets
▪ Maintain target or higher productivity rating consistently
▪ Take and pass all training courses as assigned by HAP within given deadlines
▪ Perform other duties as assigned

Knowledge and Skills:

▪ Demonstrated problem solving skills
▪ Strong decision-making ability
▪ Proficiency in numeric and alpha keypads
▪ Ability to solve complex mathematical computations
▪ Strong oral and written communications skills
▪ Proficiency in Microsoft applications, including Word, Excel and Outlook
▪ Ability to work under deadlines and time restraints
▪ Ability to plan organize and prioritize work independently with minimum supervision
▪ Ability to read, interpret and carry out oral and written instructions
▪ Have strong understanding of operating a personal computer, computer system navigation and good
data entry skills
▪ Ability to accept and utilize supervisory feedback in a positive manner
▪ Demonstrated understanding and compliance with HIPAA privacy requirements

Education and Work Experience:

▪ High School Diploma or GED required

Physical and Emotional Requirements:

▪ Ability to meet HAP’s attendance standards
▪ Ability to sit for long periods of time and focus on work
▪ Ability to maintain calm demeanor and project a positive attitude
▪ Project and maintain professional demeanor
▪ Ability to handle stress appropriately

The preceding job description has been designed to indicate the general nature and level of work performed
by employees within this classification. It is not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Interested candidates may send their resume to careers@hapusa.com.