Data Support Associate – Detroit, MI

Job Title: Data Support Associate

Location: Detroit, MI

Job Purpose:

The Data Support Associate is responsible for maintaining collection of files for preparation of uploading files into the billing system for assigned client (s).

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

▪ Provide administrative support to team members
▪ Utilize information by using Cerner and Epic software for purposes of research
▪ Utilize Codia and G.E. Centricity for the purpose of patient registration
▪ Assist with preparing charge reconciliation
▪ Maintain collection of files by scanning and filing
▪ Communicate with on-site client contact to resolve missing information not available in client system while using excellent written and verbal communication skills
▪ Maintain accurate records of both internal and external information requests, including the date requested, follow-up dates and information requested
▪ Meet target quality and quantity metrics

Additional Functions:

▪ Develop and implement metric improvement plans when needed
▪ Communicate unresolved issues to leadership
▪ Complete HAP’s annual HIPAA training with a score of 80% or above
▪ Complete all other training courses as assigned by given deadline
▪ Assist with special projects and perform other duties as assigned

Knowledge and Skills:

▪ Excellent data entry skills
▪ Proficient in the use of office equipment such as a copier and scanner
▪ Proficient understanding and ability to enter data into medical billing software
▪ Ability to utilize a personal computer, multiple networks and internet navigation
▪ Proficient understanding and ability to utilize Microsoft Outlook and it’s functions
▪ Intermediate knowledge of Microsoft Office; specifically Word and Excel
▪ Ability to solve basic mathematical equations
▪ Ability to multitask, accessing multiple data bases and sites at the same time
▪ Ability to work within deadlines and time restraints
▪ Ability to plan, organize and prioritize work independently, with team or leadership feedback
▪ Ability to work within a team setting and participate in accomplishing department goals
▪ Excellent interpersonal, written, and oral communication skills
▪ Demonstrated understanding and compliance with HIPAA privacy requirements

Education and Work Experience:

▪ High School Diploma or GED required

Physical and Emotional Requirements:

▪ Ability to meet HAP’s attendance standards
▪ Ability to walk 1-2 miles daily
▪ Ability to maintain calm demeanor and project a positive attitude
▪ Project and maintain professional demeanor
▪ Ability to handle stress appropriately

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Interested candidates may send their resume to