Position Title: Supervisor, Accounts Receivable

City: Berwick

State: PA

Position Overview :
The Medical Billing Supervisor will oversee the daily operation of billing teams responsible for complete revenue cycle management: charge entry, claims process, cash receipts and controls, and accounts receivable management with 10 to 15 direct reports.

Primary Duties and Responsibilities May Include:

• Understanding the tasks and processes assigned to the team members.
  
• Setting and achieving key performance targets in productivity, backlogs, and quality utilizing standard measurements such as AR days, Bad debt ratios, cash receipts, and aged accounts receivables targets.
  
• Developing and maintaining workflow processes to achieve target performance targets for all functions.
  
• Analyzing process flows, standard operating procedures, and accounts receivable trending to make recommendations for process changes and system enhancements Communicating regularly to management, client services manager, and the client.
  
• Hiring, training, and mentoring staff.
  
• Working with teams to create goals and action plans to meet the team’s monthly goals and communicating frequently with staff regarding team goals status.
  
• Providing performance feedback regularly to staff and completing performance evaluations.
  
• Creating individual performance plans with staff members failing to meet behavioral or performance expectations and working with staff throughout the process.
  

Requirements:
• Experience working in a fast-paced, rapidly-changing environment and managing crises with calm, even temperament and a sense of humor.
  
• 3 to 5 years medical billing supervisory experience including hiring, training, developing and leading staff members.
  
• Billing system experience with GE, IDX, and Centricity preferred. Experience working with billing clearinghouses.
  
• Extensive knowledge of healthcare billing policies and regulatory requirements and accounts receivable processes.
  
• Proven oral and written communication skills to all levels of the organization, and to clients using tact and diplomacy.
  
• Demonstrated ability to analyze, investigate, and problem-solve issues and take immediate corrective action to remedy the situation.
  
• Ability to plan, organize and prioritize multiple job responsibilities working under time constraints and deadlines.
  
• Proficiency in MS office products, especially Excel and Word.
  
• Strong knowledge of GE Centricity, IDX, GPMS practice management system a plus.
  

Education:
• Bachelor’s degree in business management and/or accounting management.
  
• Coding certification is helpful.
  

HAP offers a competitive compensation and benefits package, including:  health, dental, and disability insurance coverage, FSA, and 401k Plan. Please send a cover letter and resume to careers@hapusa.com to apply. To be considered for this position, please indicate position title in the subject line and specify your salary requirements.

Healthcare Administrative Partners is an equal opportunity employer and encourages diversity in the workplace.